MEANING AND DEFINITION OF GRIEVANCE
A grievance is a feeling of dissatisfaction among the workers, working in an organisation. A grievance may be expressed orally or in writing. It may be expressed individually or collectively. It is not necessary that a grievance is always expressed, it may be implicit also.
The term 'Grievance' has been defined as under:
Dale S. Beach, "Grievance is any dissatisfaction or feeling of injustice in connection with one's employment situation that is brought to the attention of management.
Dale S. Beach,
"A Grievance is defined as anything that an employee thinks or feels is wrong, generally accompanied by an active disturbing feeling.
Richard P. Calhoon,
"'Grievance is simply a complaint which has been formally presented in writing to a management representative or to union official in the language of labour relations from management angle.
Pigours and Myers,
On the basis of an analytical study of the above definitions, it may be concluded that a grievance is a feeling of dissatisfaction or injustice that an employee thinks or feels in connection with his employment, whether exposed or not and whether valid or not. A grievance may relate to the rate of wages, payment of overtime, bonus, leave, transfer, promotion, working conditions, management of machines and equipment, canteen, facility of recreation, the behaviour of supervisor etc.
RELATED TOPIC
Characteristics of Human Resource Management
Objective of Human Resource Management
Scope of Human Resource Management
