CHARACTERISTICS OF HUMAN RELATIONS APPROACH
The main characteristics of the human relations approach are:
(i)Human beings in the organization are the focal point of human relations.
(ii) Human relations approach seeks to build human cooperation towards organizational goals in an effective manner, i.e. with minimum inputs in relation to outputs.
(iii) The ultimate objective of sound human relations is to make workers more productive and not merely happier. Human relations is the art to motivate people to achieve peak performance willingly.
(iv) Human relations strive to create a positive work environment in which people can simultaneously fulfil their own goals as well as those of the organization. The goals of productivity and employee satisfaction are inextricably interwoven.
Benefits of Human Relations:
Better human relations result in the following benefits:
To the Organisation:
(i) Higher employee morale.
(ii) Cooperation of workforce.
(iii) Increased productivity and production.
(iv) Low unit cost of labour
(v) Employee loyalty towards organization.
(vi) Harmony between individual and organizational goals.
To Employees:
(i) Treatment of workers as human beings by the management
(ii) Opportunity for the workers for self-expression and development.
(iii) Better social relations at work
(iv) Effective leadership
(v) Better employment conditions
(vi) An environment of trust and respect
RELATED TOPIC
Characteristics of Human Resource Management
Objective of Human Resource Management
Scope of Human Resource Management
