CAUSES OF GRIEVANCES

 

CAUSES OF GRIEVANCES


CAUSES OF GRIEVANCES 


Grievances are the feelings of employees. They arise in the mind of workers or they are created by the circumstances or they are developed by labour unions. Grievances can be substantially reduced by supervisors. Management or employers may also have some grievances. Such grievances are caused by the behaviour and attitudes of the employees. The causes of grievances may thus, be divided into two parts as follows:



Causes of Grievances of Employees


The term 'Grievance' in the workers. There general means the feeling of dissatisfaction among is many causes of the grievances of workers. Some of the important causes of grievances of employees are as follows:


1. Causes of grievances related to wages-

(i) Grievance of mistake in the calculation of wages of an individual employee.

(ii) Grievance of the rate of wage and salary not according to the job.

(iii) Grievance in relation to financial incentives.

(iv) Grievance relating to the rate of bonus.

(v) Grievance relating to the time of payment of wages.


2. Causes of grievances related to working conditions-

(i) Grievance of non-availability of required materials at the proper time.

(ii) Grievance relating to the quality of materials.

(iii) Grievance related to machines and equipment.

(iv) Grievance related to safety and security measures.

(v) Grievance related to medical care and health facilities.

(vi) Grievance related to general working conditions on the work.

(vii) Grievance related to job classification.


3. Causes of grievances related to supervision-

(i) Grievance related to the method of supervision.

(ii) Grievance related to the behaviour of the foreman or supervisor.

(iii) Grievance related to the attitude of partiality in the behaviour of the supervisor.

(iv) Grievance against the disciplinary action.


4. Causes of grievances related to seniority, transfer promotion and retirement-

(i) Grievance of mistake in the calculation of order of seniority.

(ii) Grievance related to partiality in making transfers.

(iii) Grievance related to partiality in awarding promotions.

(iv) Grievance related to layoff.

(v) Grievance related to retirement.

(vi) Grievance related to delay in the payment of retirement benefits such as provident fund, gratuity and pension etc.


5. Causes of grievances related to collective bargaining-

(i) Grievance of implementing the agreement of collective bargaining. 

(ii) Grievance of the violation of terms and conditions of such agreement.

(iii) Grievance of wrong interpretation of the terms and conditions of such agreement.

(iv) Grievance of inability to solve the problems under the provisions of such agreement.


6. Other causes of grievances-

(i) Grievances against the plans and policies of management that may have an adverse effect on the interests of employees.

(ii) Grievance related to the rules regarding leave. 

(iii) Grievance of lack of coordination among different departments of the enterprise. 

(iv) Grievance of lack of coordination among different activities of a department. 

(v) Grievance against the declaration of a lock-out by management.



CAUSES OF GRIEVANCES OF EMPLOYERS AND MANAGERS


Employers and managers may also have complaints against their employees. The causes of such grievances are as follows:


1. Causes of grievances against particular employees- 

(i) Violation of the rules and regulations of the code of the discipline. 

(ii) Disobedience of the orders Absence from duty without any information. and directions of the supervisor. 

(iii) Absence from duty 

(iv)  Misbehaviour with supervisor or foreman. 

(v) Non-co-operation with supervisor and foreman. 

(vi) Misbehaviour with other employees. 

(vii) Non-co-operation with other employees. 

(viii) Low productivity. 

(ix) Low quality of production.

(x) To leave the work incomplete. 

(xi) Wastage of raw materials. 

(xii) Not to handle machines and equipment properly. 

(xiii) To waste the time. 

(xiv) To inspire and motivate other employees against management.


2. Causes of grievances related to the activities of labour unions- 

(i) Non- fulfilment of commitments by labour unions.

(ii) To cause disturbances in the functions of management. 

(iii) To blame the employers and managers. 

(iv) To inspire employees against the management. 

(v) To make disturbances in the disciplinary action against faulty employees. 

(vi) To adopt malpractices to press upon the management to agree with the demands of the union. 

(vii) To hold agitations against management. 

(viii) To adopt measures which are against the interests of the organisation.

(ix) Not to cooperate in the settlement of grievances.


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